Privacy Policy
Cheetah Trading ("we", "us" or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website (www.cheetahtrading.net) or use our services.
Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please discontinue use of our website.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Fill in our contact form on the website
- Email or phone us directly
- Engage with us in connection with a business enquiry or project
The personal information we collect may include:
- Name
- Email address
- Phone number
- Company name
- Any information you include in the body of your message to us
We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs and pages visited. This information is collected via standard server logs and, where applicable, analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and communicate with you about our services
- Provide, maintain and improve our services
- Fulfil contractual obligations where we have entered into an agreement with you
- Comply with our legal and regulatory obligations
- Maintain the security and integrity of our website
- Analyse website usage in aggregate to improve the user experience
We will only process your personal data where we have a lawful basis to do so, including where: (a) you have given your consent; (b) processing is necessary to perform a contract with you; (c) processing is necessary for our legitimate interests; or (d) we are required by law. Where applicable, we comply with the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection and other relevant data protection regulations.
3. How We Share Your Information
We do not sell, trade or rent your personal information to third parties. We may share information in the following limited circumstances:
- Service providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g. email service providers, hosting providers). These parties are contractually obligated to keep your information confidential and use it only as directed by us.
- Legal requirements: We may disclose your information if required to do so by law or in response to valid legal requests from public authorities.
- Business transfers: In the event of a merger, acquisition or sale of assets, your personal information may be transferred as a business asset. We will notify you before your information is transferred and becomes subject to a different privacy policy.
4. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. When your information is no longer needed, we will securely delete or anonymise it.
5. Security of Your Information
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your Rights
Depending on your location, you may have the following rights with respect to your personal data:
- Right of access: You may request a copy of the personal information we hold about you.
- Right to rectification: You may request that we correct inaccurate or incomplete data.
- Right to erasure: You may request that we delete your personal data in certain circumstances.
- Right to restriction of processing: You may request that we restrict the processing of your personal data.
- Right to data portability: You may request to receive your personal data in a structured, commonly used and machine-readable format.
- Right to object: You may object to the processing of your personal data where we rely on legitimate interests as the legal basis.
- Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at the details provided in the "Contact Us" section below. We will respond to your request within 30 days.
7. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use:
- Strictly necessary cookies: Required for the website to function properly.
- Analytics cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: hello@cheetahtrading.net
- Address: IFZA Business Park, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates